Play safely and responsibly at 66zz 11
Gaming is truly enjoyable only when it is a source of fun. 66zz 11 wants you to play within your limits — keeping your family, health, and finances secure.
Why Responsible Gaming Matters
Online gaming is a legitimate form of entertainment — but it is only beneficial when kept under control. 66zz 11 believes every player should have a clear understanding of how much time and money they are spending. Excessive dependence on gambling can have a serious impact on personal life, relationships, and finances.
The terms and conditions on our platform clearly define the rights and responsibilities of every user. Reading our Terms and Conditions will tell you how accounts are managed and in what situations the site may take action.
Responsible gaming is not only about setting limits — it means staying aware of your own behaviour, taking breaks when needed, and seeking help if a problem arises. Below we have outlined the tools and information that will help keep you safe.
Self-Control Tools
66zz 11 offers several self-control features to keep your gaming experience safe. Contact our 24/7 support team to use any of these tools.
Deposit Limits
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes at least 24 hours to come into effect — it cannot be increased immediately.
Session Time Limits
Set a time for how long you will play in one session. When the set time is up, the system will automatically end the session, so you cannot unintentionally play for hours on end.
Temporary Break
You can temporarily close your account for anywhere from 24 hours up to 30 days. You will not be able to log in until the break period has ended.
Self-Exclusion
Requesting a long-term self-exclusion allows your account to be closed for anywhere from 6 months to permanently. Once activated, this decision cannot be reversed.
Gaming History Review
View your deposit, withdrawal, and betting history at any time. Analyse your own spending patterns yourself — awareness is the first step in responsible gaming.
Direct Support
To set any limit or submit a self-exclusion request, contact our support team via 24/7 live chat. Support is also available by email, in both Bengali and English.
Warning Signs of a Problem
Gaming addiction does not always develop overnight. If you notice even one of the signs below in yourself, stop now and seek help.
Spending Beyond Your Budget
You are spending more money each time you play, but find it hard to stop.
Chasing Losses
After a loss, you feel the urge to bet more to recover what you lost.
Sleep and Daily Life Disrupted
Gaming is cutting into your sleep, work, studies, or time with family.
Hiding Your Gambling
You are keeping your gambling secret from family or friends, or lying about it.
Stress and Restlessness
When you are not playing, you feel restless, irritable, or anxious.
Borrowing to Gamble
You are borrowing money to gamble, dipping into savings, or cutting back on essential expenses.
Where to Get Help
Acknowledging a problem takes courage. Help is available from any of the sources below — there is no judgment or shame involved.
66zz 11 Support Team
Our 24/7 live chat and email support are available in Bengali. Contact our team directly to set up a self-exclusion or deposit limit.
Family and Trusted People
Talk openly with the people close to you. Support from family or a friend can sometimes work faster than professional help.
Professional Advice
Speak with a mental health specialist or counsellor. Several mental health organisations in Bangladesh provide help with addiction issues.
Contact Us by Email
Write to us by email for any request related to self-exclusion, account closure, or responsible gaming. We respond in both Bengali and English.
66zz 11's Commitment
66zz 11 is not just a gaming platform — it is an environment where user protection is the highest priority. Visit our About Us page for full details on how this platform operates and what steps are taken to protect users' interests.
- Under no circumstances are users below the age of 21 allowed to open an account or play.
- Setting deposit and session limits is straightforward and takes effect immediately — additional verification is required to increase them.
- Self-exclusion requests are processed promptly, and communications during the exclusion period are limited to essential matters only.
- If suspicious behaviour is detected, the support team may reach out to the user directly.
- Users' personal and financial information is kept secure — full details are in our Privacy Policy.
- Promotional messages are not sent to users who are under self-exclusion.
Some Tips for Healthy Gaming
If you want to keep gaming as entertainment, a few simple habits can help. These are not strict rules — they are things that work in your own interest.
Before each session, decide your maximum spend yourself. When you reach that limit, stop playing.
Decide how long you will play before you start. Set an alarm or use the system's session time limit feature.
It is best to avoid playing when you are upset, angry, or frustrated. Decisions made in that state tend to be poor and losses tend to increase.
Game outcomes are never certain. Play for entertainment, not to win — that is the path to lasting enjoyment.
Be open with family and friends about your gaming. If you feel the urge to hide it, that is a warning sign.
Gaming is not a source of income — it is entertainment. Every deposit is the cost of that entertainment, with no guarantee of getting it back.
Questions About Responsible Gaming
For answers to more common questions, visit our FAQ page.