Privacy Policy — Protection of Your Information

This privacy policy sets out our commitments and responsibilities regarding the handling of personal information of users of the 66zz 11 website and services. By using any 66zz 11 service, you are considered to have accepted the terms of this policy. To learn more about the general terms of use of our services, please read the Terms and Conditions page.

This policy has been prepared in line with Bangladesh's prevailing data protection guidelines. We believe that transparency and accountability are the most reliable ways to earn user trust.

1. What Information We Collect

Certain types of personal information are collected during the account registration, payment, and service use processes on the 66zz 11 platform. This information can be divided into two main categories.

1.1 Information You Provide Directly

Information you give us yourself:

• Full name and date of birth
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Identity documents (for identity verification purposes)
• Password and security information created by the user

1.2 Automatically Collected Information

When you access 66zz 11, certain technical information is collected automatically:

• Device type, operating system, and browser version
• IP address and connection duration
• Browsing behaviour and click patterns on the site
• Data obtained from cookies and similar tracking technologies
• Referral source (where you came from before reaching our site)

2. Purpose of Using Information

Collected information is used only for specific and legitimate purposes. 66zz 11 never uses this information for unrelated commercial activities.

2.1 Service Delivery and Operation

• Completing account creation and verification
• Processing deposit and withdrawal transactions
• Applying bonuses, promotions, and VIP benefits
• Maintaining gaming history and account statements

2.2 Security and Fraud Prevention

• Detecting and preventing suspicious activity
• Limiting attempts to create multiple accounts
• Blocking access by minors (under 21 years of age)

2.3 Communication and Support

• Providing customer service via live chat and email
• Notifying you of changes to services or important matters
• Assisting with technical issue resolution

2.4 Service Improvement

• Analysing and improving site performance
• Planning new games and features
• Making the user experience easier and more effective

3. Information Storage and Security

66zz 11 follows industry-standard security practices for storing user information. All data is transferred via SSL encryption and stored on secure servers.

3.1 Technical Security Measures

• Use of TLS/SSL encryption technology for all communications
• Passwords and sensitive information stored in hashed form
• Regular security audits and vulnerability assessments
• Access control measures — only authorised staff can view personal information

3.2 Data Retention Period

Information is retained for as long as your account is active and for the period required to meet legal obligations. Even after an account is closed, transaction records may be kept for a specified period for legal reasons.

4. Information Sharing with Third Parties

66zz 11 never sells your personal information or shares it with third parties without permission. However, limited sharing of information may be necessary in certain circumstances.

4.1 Service Provider Partners

Necessary transaction information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to process payments. These partners have their own privacy policies.

4.2 Legal Obligations

Information may be provided in response to lawful requests from government authorities in accordance with the laws of Bangladesh. In such cases, only the requested information will be provided, nothing more.

4.3 What We Never Do

• We do not sell personal information to advertisers
• We do not add information to marketing lists without your consent
• We do not share personal information on social media platforms

5. Cookies and Tracking Technologies

The 66zz 11 website uses cookies and similar technologies to personalise and improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Remember your preferences such as language and display settings.
• Analytics Cookies: Help us understand which parts of the site are used most.

5.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may disrupt some core functions of the site.

6. Your Rights

As a registered user of the 66zz 11 platform, you have certain rights over your own information.

6.1 Access and Correction of Information

You can log in to your account at any time to view and correct stored information. Updating basic profile information remains under your own control.

6.2 Request for Data Deletion

After closing your account, you may request that your personal information be deleted. However, certain information may be required to be kept for a specified period due to legal obligations.

6.3 Withdrawal of Marketing Communications

If you do not wish to receive promotional emails or messages, you can withdraw that permission at any time from your account settings.

For more information on building responsible gaming habits, visit our Responsible Gaming page, where various self-control tools are discussed in detail.

7. Protection of Minors

All services on 66zz 11 are strictly for users aged 21 and above. We do not knowingly collect any personal information from minors. The registration process includes age verification steps.

If there is reason to suspect that a minor has created an account, 66zz 11 reserves the right to immediately suspend that account and delete the associated information. Parents and guardians should monitor their children's online activity.

8. Changes to Policy

66zz 11 reserves the right to amend this privacy policy as needed. For any significant changes, registered users will be notified via email or site notification. The "Last Updated" date shown at the top of the policy marks the most recent version.

If you continue using the site after changes have been made, you will be considered to have accepted the terms of the new policy. We therefore recommend checking this page regularly. For answers to common questions, you can visit our FAQ section.

9. Contact and Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, please contact the 66zz 11 support team. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

To learn more about us and understand 66zz 11's goals and commitments in detail, you can read the About Us page.